Tristo Ltd / Braće Stipčić 35, Rijeka, Croatia
COLLECTING AND USAGE OF DATA
Your data is collected and stored in order to:
– handle your requests and inquiries
– in order to comply with our legal obligations
– in order to fulfill any purpose or activity which is stated at a place and in the moment of collecting the above-mentioned data
We do not collect sensitive data.
WHICH DATA ARE COLLECTED?
We collect your data when you contact us through the contact form or send us an email. All the data is collected on a consensual basis.
We collect data on how you use our website. It’s important for us to know which information you seek and which information you find to be irrelevant or useless. Also, it’s important for us to know if you succeed in navigating our website with ease and if you found everything you looked for. This is because we want to learn whether we have presented everything in an easily understandable manner. The latter is accomplished by using cookies. All information related to cookies can be found in our Cookies Policy.
HOW DO WE USE YOUR DATA?
Your data is used to respond to your requests and inquiries. We will forward it to subcontractors in case it is necessary to complete your order, request or inquiry. You will be informed about that.
HOW AND WHAT FOR ARE WE USING YOUR DATA?
We need your data in order to communicate with you. Your message will be stored for a year.
If you have any questions regarding these points or you have a question about the usage of data, please contact us.
WHERE FROM DO WE GET YOUR DATA?
Your data is collected when you provide it by filling and sending us contact form, when you directly contact us or when your authorize someone to send us your data. If you are under the age of 16, you can submit your data only with the written consents of your parents or guardians. Your data can be collected via cookies used on our website.
Some of your data have to be processed following the legal obligations. These groups of data will be processed in accordance with the laws of The Republic of Croatia.
It is our legal obligation to forward your data to the respective judicial authorities and executive bodies if they demand it on a legal basis.
All the data you submit has to be complete and accurate. By submitting them, you confirm that you are giving us your permission to contact you in case we have to confirm your identity.
HOW LONG DO WE KEEP YOUR DATA?
Data registers which are legally binding will be stored until the expiration of legal obligation.
All other data will be saved for a year after submitting.
If you allow us to send you the messages of promotional nature, we’ll do so until you let us know you no longer wish to receive them.
WHICH DATA IS SHARED?
We don’t share your data.
WHERE DO WE KEEP YOUR DATA?
All of your data is kept within EU. We do not transfer your data to the third countries. If such a need arises, the transfer shall be executed in accordance with GDPR.
WHICH ARE YOUR RIGHTS?
You right are prescribed by GDPR. Here’s a short survey:
Right to access – You can always contact us in order to access your data.
Correction – Like yourself, we too want your data to be correct. If you notice an error, please contact
Erasure – At your request, we have to enable the erasure of your data.
Restrictions – If you wish so, we shall freeze the processing of your data, based on justified reasons.
Data transfer – You can request the transfer of your data to third parties.
Objection – You can submit an objection in case we are processing data based on legitimate interest or if we’re processing data collected from the third parties. Please have in mind that in such cases we have the right to do so, based on legitimate interest or legal obligations. You have a right to object when we are processing data in the context of direct marketing.
Consent – When we process data based on your consent, you are entitled to revoke your consent.
In case you have questions on how to realize the above-listed rights, please contact us
OUR EMAILS TO YOU?
We’ll email you only as an answer to your inquiry or request.
WHAT DO WE ACTUALLY ANALYZE AND HOW DO WE FOLLOW THE USAGE OF WEBSITE?
IS YOUR DATA SAFE?
The transfer of information through the internet is never completely safe. After we’ve received your data, we shall do everything within our power to protect your data.
HOW ABOUT LINKS TO OTHER WEBSITES?
Our website and other materials can contain links to websites of third parties. We are not responsible for the latter’s consent or any possible collecting of personal data which takes place there. When using those websites, you can check their own policies on privacy and cookies as well as their terms and conditions of use.
WHAT ABOUT CHILDREN?
In order to compete and submit their data, they have to present a written consent issued by either their parents or guardians. Their data will be treated like everyone else’s data. We do not intentionally collect children’s data.
In case we change it, we shall mark the changes and make them easily accessible and readable.
Changes become valid as soon as they’re published on our website.
HOW TO CONTACT US?
In case you have questions related to data processing, please contact us through the form on our contact page.